Case Study: Cheam Medical Centre
Cheam Medical Centre, a community clinic, faced significant challenges managing patient appointments efficiently. The clinic struggled with high volumes of phone calls, long wait times, and cumbersome communication between patients and staff. These issues not only strained resources but also impacted patient satisfaction. In this case study, you will learn how Cheam Medical Centre was […]
When do Patients Prefer to Book Online Appointments? A Statistical Perspective.
In the digital age, the way patients book medical appointments has evolved significantly. With online booking systems, the convenience of scheduling healthcare visits is just a few clicks away. Over the past five years, Porton Health’s online booking system has been supporting healthcare providers to offer hassle-free booking options for patients. Based on the influx […]
5 Easy Ways to Enhance Patient Experience through Automation – E-BOOK
Did you know that implementing automation in your medical practice offers a win-win scenario? By focusing on areas such as online appointment scheduling, automated communications, waiting time management, and EMR, you can significantly enhance the patient experience. With the advancement of technology, automation presents a unique opportunity to significantly enhance the patient experience without compromising […]
10 Must-Know Online Scheduling Stats for Healthcare Practices
Online scheduling is revolutionizing healthcare practices, offering convenience and efficiency that were hard to imagine a decade ago. Let’s dive into the details of how these modern systems are reshaping patient care and what it means for the future of healthcare. Introduction Remember the days when scheduling a doctor’s appointment meant being put on hold […]
Bridging the Healthcare Gap: Canadians Seek Alternatives to Traditional Appointment Scheduling and Doctor Visits.
In a recent Ipsos survey, a staggering 68% of Canadians disclosed that they did not make a doctor’s appointment due to various barriers emphasizing the need for solutions to improve access to healthcare services. As these challenges persist, it’s crucial to explore how cutting-edge platforms like the Porton Suite are actively addressing these issues through […]