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In the evolving healthcare sector, understanding the importance of data protection is crucial. However, the low adoption rate of online booking systems in several healthcare institutions can be attributed to concerns surrounding the privacy and security of patient information.  The adoption of online booking systems by healthcare institutions offers numerous advantages to physicians, patients, and clinics. In this blog we will explore the numerous security barriers implemented to protect patient information and ensure data security.

How it started

At the onset of the Covid-19 crisis, healthcare services faced challenges in offering in-person appointments and had to quickly adapt to telemedicine consultations. Porton Health responded to this need by introducing a comprehensive telehealth solution. This solution supports clinics in implementing an online booking service that seamlessly integrates into their electronic medical record (EMR) system. The Porton Suite features include virtual appointments (teleconsultation), in-clinic visits, automated appointment reminders, and secured messaging.

Your privacy matters

Online booking system prioritizes patient data protection through HIPAA-compliance, robust encryption for secure data transfer, and a clear privacy policy.

HIPAA-compliance: The Health Insurance Portability and Accountability Act of 1996 (HIPAA) sets crucial standards for maintaining the privacy of patient health information. HIPAA establishes the fundamental principles for safeguarding medical information, making it a pivotal regulation in healthcare. Healthcare professionals prioritize the protection of health information (PHI) as it is vital to instill trust in patients who expect their personal data to remain confidential. Porton Health facilitates healthcare services in implementing an online booking system that adheres to HIPAA requirements, ensuring the protection of patient information and maintaining compliance with the regulation.

Encryption & Secure Data Transfer: Healthcare organizations and businesses deal with extensive sensitive data, including patient records and personal information. The advent of telemedicine has added complexity to the task of safeguarding this information, as it is transmitted and stored online. Encryption plays a vital role in protecting this data from unauthorized access. By leveraging advanced end-to-end encryption algorithms and protocols provided by the Porton Suite, healthcare providers can ensure that whenever data is transferred from a computer, it is encrypted with the same level of security employed by banks for information transfers. This robust encryption ensures the confidentiality and integrity of the transmitted data, providing patients and practitioners with peace of mind.

Privacy Policy: Compliance with Privacy policy explains the steps taken to protect customers’ data; from collection of personal data, use of the data collected, disclosure of personal information and access to personal information. Porton Health uses the latest encryption technology to ensure the protection of personal health information. All communications are transmitted over a secure, 256-bit encrypted SSL channel. In addition, our system is designed to automatically log users off within 5 minutes of account inactivity. This timeframe is based on the privacy and security protections established by HIPAA.

Wrapping up

Understanding how online booking systems protect patient health information is essential for any healthcare organization. Not only are healthcare providers required by law to protect PHI, but it’s also in their best interest because when patients trust that their data is safe in your hands, they will be more likely to continue giving you their business. Therefore investing in cutting-edge booking systems, such as the Porton Suite, empowers your practice with modern technology that seamlessly integrates into your EMR and protects patient and clinic information.  To book a free demo visit https://www.portonhealth.com or email info@protonhealth.com for more information.

Additional resources.

https://www.portonhealth.com/benefits-of-integrating-online-booking-systems-emrs/

https://www.portonhealth.com/how-online-appointment-scheduling-system-benefit-your-medical-practice/

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