FAQ: Insurance/Payment Related

Does the Medical Services Plan cover video/voice appointments?

If you have a valid MSP, your appointment will be free of charge – otherwise there is a fee. You can contact your clinic/organization for confirmation and further details.

Are there any services the Medical Services Plan does not cover?

There are many services which are covered by MSP. However, MSP may not provide coverage for the following:

• Doctor’s notes

• Prescription drugs

• Preventive services and screening tests not supported by evidence of medical effectiveness (for example, routine annual “complete” physical examinations, whole body CT scans, prostate specific antigen (PSA) tests);

Medical examinations, certificates or tests required for:

• Driving a motor vehicle

• Employment

• Life insurance

• School or university

• Recreational and sporting activities

• Immigration purposes

What forms of payment do you accept?

Porton Health accepts payment via credit card.

Are telehealth appointments covered by my insurance?

Telehealth consults are covered differently by jurisdiction. If you are unsure of your coverage, Porton Health can inquire with your health insurance provider. Regardless of insurance coverage, private payment options are always available.