Reducing patient waiting time with effective appointment scheduling

long wait times in the clinic

Waiting for a doctor’s appointment in a packed waiting room can be a real pain especially when your appointment time is up yet you still haven’t been called. These concerns are not unique to one clinic however some clinics have been able to mitigate these concerns through telehealth services. Though the transition to an online […]

Bilingual staff break telehealth barriers with audio-only visits

Measuring the effectiveness of telehealth in minority health centers A study published by SSM – Qualitative Research in Health researched how impactful telehealth is in community health centers, specifically clinics that serve Chinese and Latino immigrants. Researchers conducted thorough interviews remotely with 24 patients. They primarily asked questions regarding telehealth experience, specifically for those whose […]

Telehealth kiosks help maintain social distance

The need for kiosks in healthcare Healthcare has been at the forefront during the pandemic, but many patients have been wary of seeing a professional due to the uncertainty involved with being in close contact in the waiting room. There is a risk every person takes when walking into a clinic or hospital due to […]

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