Telehealth insights for Telehealth Awareness Week

Jones Day is a law firm that specializes in a variety of different practices including healthcare and life sciences. Due to healthcare being one of their more renowned practices, their digital health team dedicated Telehealth Awareness Week (September 19 – 25) to providing their followers with insights on digital health care. While their main focus was to highlight the legal protocols and overall safety of telehealth, they also highlighted other insights on digital health care that were worth noting. They also discussed how these aspects of telehealth are performing right now and how they could be improved.

A significant point they highlighted was that in order for telehealth to be running properly, the telehealth software that is being used should be HIPAA compliant because if it is not, the provider will have to regularly monitor said software to ensure it is following the HIPAA requirements. This is an important insight because not only is following HIPAA requirements essential to keep patients feeling safe, but it is also a legal protocol. Jones Day views most telehealth software out there as HIPAA compliant, though they do feel there are some that could perform better in that regard. Moreover, in their insights, they briefly touch up on how telehealth allows providers and patients from completely different states and regions to connect. This helps alleviate other barriers for the patient so they find a provider that suits them, and the providers are paired with patients that are satisfied with their service.

Jones Day provides an important point with their insight on being HIPAA compliant, and consequently, Porton Health has software that is HIPAA compliant so that the providers do not have to regularly monitor it and ensure that the software follows these requirements. Furthermore, Porton Health’s BookingApp allows patients to book their appointments with doctors that are best suited to them, and the MeetApp allows them to have a virtual meeting with their providers in order to avoid the travel distance.

To learn more about how Porton Health’s virtual care system works, email us at


Carrell, C. et al. (2021, September 27). Telehealth Awareness Week: Insights on Telehealth. JD Supra.