FAQ: Virtual Clinic
It might be a connectivity issue. Please try checking your internet connection. If the issue persists, please Contact us Porton Health or try using a different communication method (e.g. different device or phone call).
Please try checking your microphone. Go to your device panel or settings to ensure your microphone is functional. If you still have issues, try a different communication method, reschedule your appointment, or in urgent matters, contact Porton Health.
You can easily conduct video calls with your patients by providing them with your virtual clinic’s link. This link will bring your patients to a Welcome page and will work with or without website integration.
The complete registration process only takes a few minutes and you can start consulting with patients in as little as 15 minutes.
Patients can enter the waiting room of the virtual clinic using the link provided to them up to 5 minutes before their scheduled appointment time.
Yes , patients can can pay with their insurance or credit card.
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