Telehealth helps receptionists increase productivity
Why receptionists can get burned out Receptions are essential to a well performing clinic. Therefore it is essential that receptionists are able to perform adequately. However, sometimes, receptionists are bombarded with tasks which leads to them being too overwhelmed to work. Receptionists are the ones that answer all the phone calls, and handle tasks like […]
Patients prefer online booking over phone call booking
The traditional patient booking method Booking appointments through the phone has always been a norm. However, it does have some issues. For instance, when booking through the phone, miscommunications often occur which lead to appointments scheduled at the wrong time. Furthermore, booking appointments through the phone is not always available for patients because the receptionist […]
Telehealth enhances the patient experience
The rising expectations of patients Healthcare has been continuously expanding due to technology. With healthcare’s capabilities rising, so are patient expectations. One of the more common complaints with patients is that the experience is not as simple as they would like it to be (Postelnicu, 2019). This struggle can be attributed to many factors. For […]
How to evaluate your clinic’s telehealth system
Why clinics should evaluate telehealth systems With all the advances telehealth has helped clinics reach, it is evident that telehealth has had a huge impact. While it has been positively impacting clinics, there are still concerns that new clinics have which hinders them from implementing telehealth. Many of these concerns make them wonder if a […]
Telehealth helps clinics efficiently use supply space
The supply space issue at clinics Clinics provide an essential service for people, and due to this, it is important to maximize efficiency. While clinics run efficiently right now, there is room for improvement in how resources are allocated. One prominent issue that clinics face is allocating their supply space efficiently. Most clinics reserve a […]